Don't Take Our Word For It...
At A&B Heating and Air Conditioning our client’s satisfaction is top priority. We take pride in providing a quality service with dependable heating and cooling equipment that will last for years to come. Our certified HVAC technicians have serviced the Northern Kentucky, Greater Cincinnati, and Southeast Indiana areas for over 40 years. We not only value the professional relationships that have been established along the way, but we take pride in being a reliable source for the Tri-State’s HVAC service and repair needs. We provide heating and air conditioning system repairs and service for both residential and commercial properties. Hear what some of our client’s have to say first hand…
Customer Referral Program (Comfort Cash)
Recommend A&B to one of your friends, neighbors, relatives, or business associates and upon completion receive a $25 check for each service or repair referral and a $50 check for each new system referral. In addition they will receive a discount for the same amount on their scheduled visit.
See what our customers are saying...
“Don Jones is the epitome of customer service and his personal attention is the main reason I ultimately decided to purchase American Standard. Don is professional, knowledgeable, personable and persuasive without being aggressive. I have nothing but praise for Don Jones and will recommend A&B to all my family and friends." Read more
- Judy Rizzo
“A&B always comes when we need them no matter the time or day. Their people are always competent, quick and very helpful. They always do whatever is necessary as quickly as possible and do not try to take longer to cost a customer more.." Read more
- Judy Steinhaus
“We're happy with the new furnace. The Company was very good about explaining the cost, benefits, tax advantages and rebates about the new furnace." Read more
- Bill & Janinne Thompson
“We can recall when you arrived at our home (in the 80's), very professional and neatly dressed. Right after you left we said, "Yes, this is the company we want to install our new a/c and heating unit." You made a very profound impression on us. We have been loyal customers of yours ever since and have always appreciated you and your company's knowledge and great customer service. We even find ourselves asking you to send our favorite service man when we have problems." Read more
- Charles & Carol Daniels
“Don, they say that a job well-done is its own reward, but still, you should know how much your hard work means to those around you...Read More
- "We just wanted to say Thank You so much for your gift of $100 that you sent to help us recover some of the things we lost when our house was robbed. We truly appreciate your support and prayer. While the experience was a difficult one, we as a family feel that our faith was strengthened and we were greatly encouraged by others like you."
- "We are so grateful for your willingness to sacrifice in order to help us. We are very excited about all that is going on here in Orizaba and look forward to sharing more with you. I hope that the next time I am in Cincinnati, we can get together for a round of golf! Next time you play my dad, beat him real good for me."
For the Sake of THE Call,
- Jones', Orizaba, Veracruz, Mexico
“A&B Heating provided us with an outstanding experience from beginning to end. They were thorough in their work, conscientious in their service and the most neat and clean work crew we've ever had in our home. We have already recommended them to others considering changes to their HVAC systems. Excellent!”
- Richard & Michelle Martin
“I want to thank you for the professional advice you gave me. I was considering replacing both my furnace and air conditioner unit and wanted to make the right decision. I trusted you instantly and appreciated the fact that you told me to keep my furnace and to only replace my air conditioner. I felt very confident going with the air-conditioning unit you recommended. It really made a difference last summer!”
- Susan Houghton, NKY Chamber of Commerce
“It was the most positive customer service experience we’ve ever gone through as home owners or consumers and we are not easy to please in that area. Summing it up...Don Jones and crew exceeded our very high expectations.”
- Clarence Bowles, Erlanger, KY
"They go the extra step to address my concerns and requests. Any adjustments and requests have always been addressed promptly and cheerfully. I am very happy with the job."
- D. Kelleher, Burlington, KY
“Thank you for keeping us and all the customers cool and warm when needed, then we can do the same good job for our guest and they can enjoy the meal. Thanks again, you are the best.”
- Mike Wong, Oriental Wok, Crescent Springs, KY
“We were more than impressed with your personal interest – you returned our calls immediately. You came to our home the day of the installation – you moved our furniture and covered our floors – you instructed your workers before you left and assured us we were in good hands. You are the best!”
- June and Homer Alexander, Cincinnati, OH
“Many many thanks for the prompt, quick, accurate, and personal service as always, you are the best! A&B is second to none, I would never use anyone else and I tell that to all my friends.”
- Andy Furman, Florence, KY
“Your company has always provided the highest level of customer service and integrity and we recommend you to everyone.”
- Robert & Donna Horine, Latonia, KY
“I wanted to express my thanks to you and your staff for a job well done. You saved us from one of the coldest nights by squeezing our furnace repair in on a very busy day! Thank you for a wonderful experience!"
- Ray & Karina Horton, Covington, KY
“Very pleased with A&B. We have had a service contract with them for many years. The furnace they replaced was 22 years old, while it still worked; we were experiencing repairs to some component every year. The EnergyStar tax credits helped influence our decision to replace in 2009. Don Jones and his staff are excellent to work with and I would recommend them to anyone.”
- Jim & Pam Dorman, Lakeside Park, KY
“I was especially pleased by the explanation of the way the new unit would be installed and how it would work, and by the way the men working for the service worked together during the day.”
- Myra Rifkin, Ft. Thomas, KY
“We were very pleased with service we received. The salesman and the installers were very knowledgeable and professional. They were very attentive to our needs and answered all of our questions. Additionally, our new heat pump is fantastic! I cannot believe the difference. We are extremely satisfied!”
- Tom & Mary Cleary, Hebron, KY
“A&B Heating & A/C are very prompt on any problem. I have used them for at least 10-15 years. I also recommend them to several people who now use them. I have been very satisfied with A&B.”
- Jeanne Lecuit, Florence, KY
“I got lucky when I chose A&B Heating & A/C because they were the first heating & A/C that I came across in the yellow pages that was in my area and could get to my house in a timely manner! The company and the serviceman were excellent and I couldn’t have asked for anything better.”
- Roger Cole, Union, KY
“A&B had serviced my furnace for the previous owners. I did some internet research and their quote seemed reasonable. I’m very happy with my experience with them – from the technician to the office staff. A+”
- Brian Giovanni, Cincinnati, OH
"Just a note to let you know what a gem you have in Jessica. She is exemplary of great customer service! Always positive and cheerful. If you can clone, I’ll take 10 just like her. Seriously, she represents your company in a most professional and friendly way.”
- Donna Berger, Crestview Hills, KY